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Editor’s note: This blog and its images were edited in October 2020 to reflect the new Facebook Business Manager design.
Facebook Business Suite Notifications Not Working
One of the first things we ask clients to do during our onboarding process for a social media project is to send us Partner Access to their Facebook page through Facebook Business Manager. Facebook Business Manager is an essential tool if you are trying to manage a sophisticated social media program! It hosts all your Facebook and Instagram assets (eg pages, ad accounts, tracking pixels, etc.), allows you to create custom audiences for your ads, run advanced paid ads, manage levels of access to your assets and much more.
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While Facebook Business Manager is an essential tool in any high-level Facebook strategy, it can be confusing to work with if you’re unfamiliar with the terrain.
One of the most common questions we get from customers who have used the Facebook Business Manager tool is “Why can’t I see my notifications anymore?”. those too?
This is correct. When you create a Facebook Business Manager account and add pages to your account, by default you will no longer see notifications about your page in the personal Facebook mobile app or notifications from your personal account. For some, the separation between personal and work accounts is a relief. For others, it creates a huge panic.
When you add your Page to your Business Manager profile on business.facebook.com, which is a Business Manager, Facebook automatically moves your access to the Page from Facebook.com to business.facebook.com. This is the default setting. Don’t stress, there are ways to keep your Page in Business Manager (keeping Marketing Agencies like us happy!) and also get back to receiving notifications about your Page on the Facebook app or Facebook.com.
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To receive notifications from your Facebook page in your personal account and in your personal Facebook application, you must open Facebook Business Manager and log in. Ready?
Once signed in, click the nine-dot icon (or it could be 3 lines) at the top left, then click Business Settings. If you don’t see Business Settings right away, be sure to click the “Expand Menu” arrow icon at the top right of the menu so you can see the entire list.
If you still can’t find the Business Settings option, you can be redirected to a personal account versus a business account in Business Manager. I know, it’s confusing. Double check to make sure your company name or logo is in the top bar with the notification (bell) icon. Alternatively, click on the name there to switch to the business account.
Business Settings is the main hub for the business manager. Here you can find all your assets, manage access permission settings and also change notification settings.
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When you’re in the Business Settings section, scroll down to the Business Options section, which is the third box down. See below for reference on what to look for.
Yes!!! By enabling this setting, you’ll be able to access your site’s notifications and write messages just like you did before you had the business manager. Your marketing consultant will be able to access pages in Business Manager at their request and you can continue to use the app and facebook.com. Win-win!
If you’re looking for more resources, try this short list of relevant blogs for help + subscribe to our newsletter to receive our helpful email with more marketing tips and tactics. Click the blue “Newsletter” tab at the bottom of your screen.
Our newsletter details marketing best practices, how to do them, case studies and tool recommendations. Subscribe to get it straight to your inbox! If you visit the main page of the Facebook business website (Meta) and check their latest menu, you will find only two tools listed under “Platforms and Products”.
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In this in-depth guide, we’ll cover everything you need to know to get started with Meta Business Suite.
Meta Business Suite (formerly Facebook Business Suite) is a unified management platform for all your Facebook, Instagram and Messenger assets.
Think of it as an online destination for managing your business pages and profiles on meta apps.
Please note: The branding will be fully updated in Meta Business Suite from Facebook Business Suite from time to time to associate the Facebook brand with Meta. However, because it is such a large effort, the terms “Facebook” and “Meta” can sometimes be used interchangeably to describe Facebook’s business tools, such as Business Suite and Ads Manager.
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Facebook Business Manager and Meta Business Suite are technically two separate applications bundled together and branded under the latter (Meta Business Suite).
If you try to go to business.facebook.com in a desktop browser, you’ll see the Meta Business Suite interface by default instead of the old Facebook Business Manager.
Meta still provides the user with a way to switch between the two until the merge is complete. You can learn more about the differences between Meta Business Suite and Business Manager here.
We recommend that you use Meta Business Suite as your one-stop management platform for managing all of Meta (Facebook, Instagram and more).
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Please note: You can always add more assets later. However, it is good practice to ensure that all of your asset types are correctly added to your Meta Business Suite account to make management easier for you and your team.
Meta provides a seamless way to access many features available in the browser version through the mobile app to manage your business on the go.
You can access an overview of your Facebook page and your Instagram account directly from the main screen. This includes articles, advertisements and the latest knowledge. In addition, you can also post content or promote your business without switching tabs.
Your posts can also be scheduled for later when your subscribers are most engaged, saved as drafts, or uploaded to your media library.
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With the inbox feature in Meta Business Suite, you can easily communicate online with people who are interested in your business.
Plus, it can help you save time by letting you keep an eye on your business conversations on Facebook, Messenger, and Instagram messages in one place. Using the Meta Business Suite inbox, you can:
Using the notifications tab, you can review all your business activities on Facebook and Instagram. Plus, you can see your to-do list right on the home screen to prioritize unread messages and comments.
Analyzing the results of your organic and paid social media activities on Facebook and Instagram just got easier with Meta Business Suite.
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When you use Insights, you can see metrics, trends, and visual reports that can help you determine which Facebook and Instagram strategies are working and where improvements can be made. With this information, you can better allocate your resources and time.
For example, if you run a business with a Facebook page, an Instagram account, and an ad account, you can see information about those accounts in the Meta Business Suite under the Insights section.
From the All Tools section of Meta Business Suite in your desktop browser, you can quickly access other Meta features such as Trade Manager, Ads Manager, Business Settings and more.
Meta Business Suite’s ads section offers an alternative way to create and run Facebook and Instagram ads if you don’t want to switch to a dedicated Ads Manager tool.
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Think of Ads Manager as one of the many tools that are part of the Meta Business Suite.
With a focus on providing everything in one place, Business Suite offers a simplified version of the “Ads Manager” in its interface, as shown in the screenshot above.
We still recommend that you use a dedicated ad manager to have more control over the ad creation and delivery process.
Yes. Meta Business Suite is completely free to use and can be accessed via a desktop browser and mobile app. All you need is a Facebook account and a Page to get started. Follow the detailed instructions mentioned above for further assistance.
How To Use Meta Business Suite (facebook Business Suite)
This tool is for you if you are a small or medium business owner or manager looking to save time managing your social media accounts.
You can also use it if you are an agency that manages Facebook and Instagram related social media accounts for multiple clients.
Creator Studio is all about content creation. It provides you with tools to create and publish articles and insights into how your content is performing. After your post is published, you can use Creator Studio to see how your post is performing, edit it, and delete it.
Meta Business Suite acts as a hub for all your activities related to the Meta Business platform. You can use Business Suite to manage your pages, ad accounts, Instagram accounts, etc.
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Creator Studio is a tool for creating and managing content, while Business Suite focuses on managing your entire business presence on the Meta platform.
The Meta platform offers many tools and features that you can use for your business. Meta Business Suite is the hub
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