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Microsoft Azure Ad Support Phone Number – Azure Active Directory (Azure AD) provides a central location for managing device identities and tracking related event information.

In the device overview, you can see the total number of devices, old devices, incompatible devices, and unmanaged devices. You’ll also find links to Intune, Conditional Access, BitLocker keys, and basic monitoring.

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The number of resources on the overview page is not updated in real time. Changes should appear every few hours.

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If you have rights to manage devices in Intune, you can manage devices listed as Microsoft Intune for mobile device management. If the device is not enrolled in Microsoft Intune, the control option is not available.

If the device is managed by another management entity, such as Microsoft Intune, ensure that it is destroyed or decommissioned before uninstalling. Learn how to manage old devices before removing the device.

Device ID can be used to check device ID details on a device or to debug using PowerShell. Select a device to access the copy option.

BitLocker keys can be viewed and copied to allow users to recover encrypted drives. These keys are only available to encrypted Windows devices, and their keys can be stored in Azure AD. You can find keys when viewing device details by selecting Show recovery key. Selecting Show Recovery Key will generate an audit log that can be found here

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To view or copy BitLocker keys, you must be the owner of the device or have one of these roles:

In this preview, administrators can block access to the BitLocker self-service key of the registered device owner. By default, users without read BitLocker permission cannot view or copy the BitLocker key(s) for devices they own.

In this preview, you can scroll infinitely, reorder columns, and select all devices. You can filter the resource list by resource attributes:

Global Readers, Cloud Device Administrators, Intue Administrators, and Global Administrators can use the Download Devices option to export a CSV file with a list of devices. Filters can be used to determine which devices to add to the list. If you do not apply any filters, all devices will be listed. Depending on your selection, the export process can take up to an hour. If the export job takes more than 1 hour, it will fail and the files will not be published.

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If you want to manage device identity using the Azure portal, devices must be enrolled or joined to Azure AD. As an administrator, you can control the device registration and pairing process by configuring the following device settings.

To view or manage resource settings in the Azure portal, you must assign one of the following responsibilities:

Resource operations are displayed in activity logs. These logs contain device registration service and user-initiated actions:

The entry point for audit data is the audit logs in the Activity section of the Devices page.

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You can filter the reported data using these fields to narrow it down to what’s right for you: Azure AD Connect uses 3 accounts to synchronize information from on-premises or Windows Server Active Directory to Azure Active Directory. The accounts are as follows:

In addition to the three accounts used to run Azure AD Connect, you will also need the following additional accounts to install Azure AD Connect. It:

Starting with version 1.4.###.#, using an Enterprise Administrator or Domain Administrator account as an AD DS Connector account is no longer supported. If you try to enter an account that is an organization administrator or domain administrator by specifying the use of an existing account, you will receive an error message.

Management of administrative accounts used in Azure AD Connect from the ESAE administrative forest (also known as the Red Forest) is supported. Custom administrative forests allow organizations to manage administrative accounts, workstations, and groups in an environment with stronger security controls than a production environment. To learn more about specialist forests for management, see ESAE’s approach to a forest management plan.

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After initial setup, the Global Administrator role is not required, only the Directory Synchronization role account is required. There is no need to delete an account in the global administrator role. If you ever need to run the wizard again, it’s best to change your character to a less powerful one, as completely deleting your account can cause problems. If you need to use the Azure AD Connect wizard again, you can always elevate the privileges by lowering the role’s privileges.

The AD DS Enterprise administrator account is used to configure Active Directory on your premises. These credentials are only used during installation and are not used after the installation is complete. Active Directory permissions are configured for all domains by enterprise administrators, not domain administrators.

If you upgrade from DirSync, the AD DS organization administrator credentials are used to reset the password for the account used by DirSync. You also need Azure AD global administrator credentials.

These credentials are only used during installation and are not used after the installation is complete. It is used to create an Azure AD connector account to synchronize changes to Azure AD. This enables account synchronization as a feature in Azure AD.

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The AD DS Connector account is created to read and write to Windows Server AD and has the following permissions when created through Express Settings:

Below is a summary of the Express Installation Guide pages, the credentials collected and what they are used for.

Below is a summary of the custom installation guide pages, the credentials collected and what they are used for.

By default, Sync Engine creates a local account that is used as the service account. An account is created only when the administrator does not specify a specific account.

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If an administrator specifies an account, that account will be used as the service account for the synchronization service.

Permissions depend on which features you have enabled and can be found under Create AD DS Connector Account

For each server in the list, the wizard collects credentials if the credentials of the user who ran the wizard are insufficient to connect.

Federation service credentials (credentials used to obtain a trust certificate from the FS proxy

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The Azure AD user account for which the credentials are provided is used as the AD FS sign-in account.

A new PowerShell module named ADSyncConfig.psm1 was introduced in version 1.1.880.0 (released August 2018) that contains a set of cmdlets that help configure the correct Active Directory permissions for an Azure AD DS Connector account.

The account you specify on the Connect Your Directories page must be in Active Directory before installation. Azure AD Connect version 1.1.524.0 and later has an option to allow the Azure AD Connect wizard to create an AD DS connector account that is used to connect to Active Directory.

For this, the necessary permissions must also be granted. The installation wizard does not check permissions, and any problems are only detected during synchronization.

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Which permissions are required depends on the additional features you activate. If you have multiple domains, you must grant permission to all domains in the forest. If you do not enable any of these features, the default domain user permissions are sufficient.

When you upgrade one version of Azure AD Connect to a new version, you need the following permissions:

Starting with build 1.1.484, Azure AD Connect introduced a regression bug that required system administrator permissions to update the SQL database. This bug was fixed in build 1.1.647. If you upgrade to this build, you will need system administrator permissions. A DBO permit is not enough. If you attempt to upgrade Azure AD Connect without system administrator permissions, the upgrade will fail and Azure AD Connect will not function properly. Microsoft is aware of this and is working on a fix.

If you use Express Setup, an account is created in Active Directory that is used for synchronization. The created account is located in the forest root domain in the user container and has a name prefixed with MSOL_. The account was created with a long, complex password that does not expire. If your domain has a password policy, make sure that long and complex passwords are allowed for this account.

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If you are using custom settings, it is your responsibility to create an account before starting the installation. See Create an AD DS Connector account.

The synchronization service runs under different accounts. It can run under a Virtual Service Account (VSA), a Group Managed Service Account (gMSA/sMSA), or a regular user account. When you perform a new installation, the settings supported by the patch released in April 2017 change. These advanced options are not available if you are upgrading from a previous release of Azure AD Connect.

This option is used for all Express installations except for installations on a domain controller. For an option, this is the default option if another option is used.

A user account prefixed with AAD_ is created only during installation

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