Small Business Commissioner Victoria


Small Business Commissioner Victoria – Judy O’Connell – a passionate supporter of small business in regional and metropolitan Victoria – will retire as Victorian Small Business Commissioner in July 2021.

Over the past four and a half years, Judy has tackled the real issues facing business owners, from timely payments to major infrastructure disruptions to business disruptions and asserting their right to a fair and inclusive operating environment.

Small Business Commissioner Victoria

Judy’s primary focus is advising on rights and obligations in retail leases and other contracts, and helping businesses resolve disputes quickly and efficiently through mediation.

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In 2020, when unprecedented pressure was placed on the industry due to the coronavirus (Covid-19), Judy responded quickly, equipping her team.

Judy has led projects that have had a lasting impact on the industry, including Grow Your Business, the Latrobe Valley Community Initiative and the Small Business Friendly Council initiative.

“I have been fortunate to know Judy for over ten years, and every interaction with her has been positive, constructive and enjoyable. Judy has accomplished many positive things in the small business community as the IRS and Small Business Commissioner. Good luck in the future and please rest.

“I have thoroughly enjoyed and appreciated my time as Victoria’s Small Business Commissioner. I am honored to work with very knowledgeable and dedicated staff and facilitators and to work with Victorians in small business. David Eaton becomes the first Small Business Commissioner. CEO of Business. Western Australia and Small Business Development Corporation in January 2012.

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One of the main responsibilities overseen by the Commissioner is our dispute resolution service. It’s a cost-effective way to resolve business-to-business and business-to-business disputes, avoiding court action and protecting business relationships.

The Act was amended in 2020 to review and expand the commissioner’s powers to review and increase practices by the private sector, local government or state government that harm the business activities of small businesses. The Commissioner can investigate the matter without the need for a formal complaint from a small business, based on observed behavioral trends in the market and information provided by governments and industry. Small businesses in all industries will benefit from the changes, regardless of whether this reform initiative affects late or non-payment of subcontractors working on government-funded construction projects.

The Commissioner advises public sector organizations on the impact of laws and policies on the small business sector and strives to improve the working environment. Special attention is paid to reducing the burden of unnecessary compliance procedures.

The WA Small Business Commissioner is a founding member of the National Forum of Small Business Commissioners. Together with colleagues from South Australia, Victoria, Queensland, New South Wales and the Australian Small Business and Family Business Ombudsman, the Commissioner is introducing legislative and policy reforms of national importance to the Assembly. As of March 25, 2020, in response to Covid-19 (coronavirus), we are changing the way we deliver our services, but we will still be open and here to support small businesses. All mediations will transition from personalized sessions to video conferencing or teleconferencing to other communications.

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If there is a mediation scheduled or if you plan to request mediation, our team will provide you with your options and instructions on how to participate.

If the landlord and tenant find themselves in a situation where the tenant is having difficulty paying due to Covid-19, we encourage the landlord or their agent to contact the tenant as soon as possible. This is very important, as it helps both parties to know and understand each other’s position.

Some tenants may need help with their rent because they are experiencing a downturn in business. Tenants must provide records to their landlord or agent if they intend to claim a tax exemption. Therefore, we recommend that tenants in this situation keep proper business records to show how the business has been affected.

We also recommend that the landlord or agent and the tenant make an appointment to discuss the situation or send an email or letter to the other party to explain the matter and their questions.

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If the owner, agent or tenant cannot get an answer from the other side, we can help with mediation.

See our mediation page to learn how mediation can help resolve small business disputes. To apply for mediation, see our Application forms website. For more information about our arbitration services, contact us on 13 8722 or [email protected]

For business information, including updates and advice on how to respond to Covid-19, the government’s response, developing business continuity plans and other organizations that can help, see the Business Victoria website or call Business Victoria on 13. 22 15.

If you think you may have COVID-19, call the Department of Health and Human Services (DHHS) emergency hotline at 1800 675 398 (open 24 hours a day, 7 days a week). For all updates and advice on COVID-19, see the DHS website. We encourage you to direct your employees and customers to this phone and website. Nerissa Kilvert will serve as South Australia’s Small Business Commissioner for the next three years, having held the position for the past nine months.

Small Business Commissioner

Following John Chapman’s departure, Kilvert took over as commissioner in September 2021 and came to the office as a lawyer and advocate, as well as leading the Consumer and Business Services Regulatory Services Division. Dept.

Kilvert’s appointment was announced by Small and Family Business Minister Andrea Michaels on Wednesday to coincide with the State Government’s latest campaign to boost community support for small businesses.

“Nerissa Kilvert has done a great job in this role over the past nine months and I know she will continue to be an outstanding Small Business Commissioner,” Michaels said in a statement.

Many Australian states and territories have independent small business commissioners responsible for advising governments on resolving small business disputes and improving their policies and services.

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The year the South Australian commissioner’s office was created in 2012, Michael said Kilvert had set a “strong strategic direction for the office”.

Adelaide Business Hub CEO Lynn Hyand and members of the small business community, including Australian Taxation Office Small Business Deputy Commissioner Deborah Jenkins, congratulated Kilvert on the appointment on Wednesday evening.

Congratulations to Nerissa Kilvert on being appointed #SouthAustralian #BizBiz Commissioner 🎉 — Deborah Jenkins (@ATOSmallbizExec) July 6, 2022

Kilvert’s appointment follows Linda McClary-Smith’s appointment as Victorian Small Business Commissioner in August 2021 and the Queensland Government’s decision to make the role of Queensland Small Business Commissioner permanent in August 2021. The role is played by Maree Adshead.

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